How is the bank supporting Qatar’s long-term development goals, particularly in areas like infrastructure, education or entrepreneurship?
Economic development is one of the key pillars of Qatar National Vision 2030. Over the years, the State of Qatar has focused on economic diversification, to ensure long-term prosperity and competitiveness. Doha Bank has contributed to this goal by actively lending to priority sectors such as health, tourism and infrastructure development.
In infrastructure, we participate in financing major projects and public-private partnerships, enabling sustainable urban and economic growth. In tourism, we support investments in aviation and real estate developments. For entrepreneurship, we have launched targeted support initiatives for small and medium-sized enterprises that foster innovation and help build a resilient private sector. As part of our transformation, we will continue aligning our actions with the national development agenda.
What role is the bank playing in supporting SMEs and expanding financial inclusion across Qatar?
Doha Bank has been an active supporter of SME growth for many years. We provide tailored lending solutions, trade facilitation and transaction banking services, designed to meet the specific needs of SME clients in Qatar.
While the bank already had a robust online banking channel, the recent introduction of our Corporate Mobile Banking platform offers a state-of-the-art solution to help SME clients manage their banking needs seamlessly.
Doha Bank’s payroll proposition is one of the leading solutions in the market, acting as a catalyst for financial inclusion. We have a strong track record of developing customer-focused, inclusive solutions for SME clients, and we will continue to enhance our product suite to serve this segment.
What initiatives has the bank launched to develop Qatari talent and strengthen the future leadership of the banking sector?
Developing Qatari talent is central to our human capital strategy and is treated as a high priority. We have established a dedicated career centre exclusively for Qatari nationals, streamlining access to tailored opportunities and ensuring visibility into leadership tracks.
Our graduate training and leadership programmes are designed to transition high-potential Qatari professionals into key roles, with structured mentorship and rotational exposure across critical business areas. Internal mobility is actively encouraged, supported by personalised development plans and career coaching. In addition, we collaborate with leading universities and institutes to align academic learning with industry needs, creating a robust pipeline of future banking leaders.
Is the bank pursuing any international expansion or partnerships that support Qatar’s economic diplomacy and regional presence?
Doha Bank’s international presence is a key element of our growth journey. We leverage our global network to support funding and grow the balance sheet, while also strengthening our role in Qatar’s economic diplomacy.
We maintain robust financial institution relationships and engage in regional banking alliances, offering cross-border trade finance solutions that facilitate economic connectivity. Our involvement in diplomatic and sovereign partnership financing underscores our role in advancing Qatar’s regional and global presence.
What progress has the bank made in offering sustainable finance products or integrating climate-related risks into its operations?
Doha Bank’s commitment to sustainable finance is deeply rooted in the progressive vision of the State of Qatar and the strategic guidance of the Qatar Central Bank. Their leadership continues to inspire our efforts to embed robust ESG principles across our operations and align our financial practices with national and global sustainability goals.
Key initiatives include the development of a Sustainable Finance Framework to facilitate the issuance of green bonds, social bonds and sustainability-linked loans, effectively channelling capital into projects with measurable environmental and social benefits. We have also integrated a comprehensive Environmental and Social Management System into our risk management processes, ensuring the systematic identification and management of environmental and social risks within our lending practices.
How is the bank enhancing the customer experience, and what technologies or services are you excited about introducing in the near future?
Enhancing the customer experience is at the heart of our strategic transformation programme. We have a long history of introducing customer-centric products and digital solutions that redefine the bank-customer relationship. Our commitment to this has earned us industry recognition, with our newly launched Corporate Banking App named the Best Corporate Banking App in Qatar by Global Banking & Finance Review.
While we are proud of these achievements, we recognise the need to continually develop digital-first solutions to drive customer engagement and stay competitive. We have a clear agenda to improve customer onboarding and deepen engagement through modern, disruptive technologies. We are also focused on enhancing our self-service proposition, empowering customers to bank whenever they need.
In parallel, we are placing special emphasis on strengthening payment solutions to ensure seamless access to finance. Equally important, we are committed to maintaining the highest levels of reliability, information security and data privacy across every solution we offer. These principles are embedded into our design and delivery processes from the outset.