Shawbrook opts to swap AT1
![Brentwood Essex 27th March 2021 Brentwood based Shawbrook Bank came last among the 50 savings providers for customer service ranked in a survey. While most of its customers trusted the firm and said they were happy, its complaint score was 28pc, meaning t](https://assets.euromoneydigital.com/dims4/default/45563a9/2147483647/strip/true/crop/4176x2784+0+0/resize/840x560!/quality/90/?url=http%3A%2F%2Feuromoney-brightspot.s3.amazonaws.com%2Fe0%2Fba%2Fbb084153447ba5458b9f5f65030a%2F2f5ntwy.jpg)
UK lender has received some assurances that most bond holders will swap their holdings as it launches a new line in the asset class
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