The way we wear
A friend of mine works for another investment bank and received the following internal communication last week. Keep a bucket close to hand if your constitution is less than robust. Come with me, let’s take a walk among the verbiage and read this together. It’s a classic of the genre, almost beyond satire. And when we get to the bottom we can conduct a little critical analysis.
Financial organisations like ours can ill afford to be thought of as sloppy when they already enjoy constant scrutiny of the degree of integrity of their practices.
This goes to all aspects of the clients experience; how courteously we respond to client requests and how speedily; the quality
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